Legal Policies

MansaKunda App · The Internet Village Limited

internetvillage.online 9284495@gmail.com

All Payments Are Final & Non-Refundable

except where required by applicable law

Covered Transactions

This policy includes but is not limited to:

  • • Wallet top-ups
  • • Subscription payments
  • • Creator support payments
  • • Digital product purchases
  • • Bonus-related upgrades
  • • Promotional or premium features

Why Payments Are Non-Refundable

MansaKunda provides instant digital value:

  • Instant digital access
  • Digital wallet credits
  • Creator monetization tools
  • Real-time services

Once a transaction is processed, digital value is immediately delivered, making reversal impractical.

Exceptions

Refunds may be considered only in cases of:

  • Duplicate charges
  • Proven technical errors
  • Unauthorized transactions (subject to investigation)
⏱ All refund requests must be submitted within 7 days of the transaction.

Payment Processor Responsibility

Payments are processed through third-party providers. The Internet Village Limited is not responsible for:

  • • Banking delays
  • • Currency conversion differences
  • • Payment gateway errors

Chargebacks

Users who initiate fraudulent chargebacks may have their accounts permanently suspended.

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